2011 April

Exploring the differences between Adaptive Case Management (ACM) and Business Process Management (BPM)

This past Thursday I attended a session at the the Gartner BPM Summit in Baltimore entitled “The Great Case Management Debate.”  The session was moderated by Gartner Research VP Toby Bell with participation by two other Gartner VPs:  Janelle Hill and Kimberly Harris-Ferrante.  Later that same day, I was in a workshop moderated by Nathaniel [...]

Reflections on Business Process Modeling, BPMN, and BPMS

And, as any college graduate knows, the bible of better technique is Strunk & White’s Elements of Style. Bruce gets this (and has positioned his book to become the Elements of Style of BPMN), and after 12 hours in his course I can understand why he doesn’t seem so interested in the BPM Suite itself. The fact is that the BPM Suite tends to work just fine whether it is ProcessMaker, Pega, IBM, Appian, or another. The problem is much deeper and needs to be solved in a much less automated way. The problem is the “style.” This problem needs to be solved through better education and better teachers. We need to train better process consultants and this is a long and arduous journey with no shortcuts.

BPM Software Leader has a 24.7% market Share according to Gartner

According to a new Gartner Report, ProcessMaker is not the BPM Software market leader; IBM is.

I would be lying to you if I said I wasn’t disappointed. Apparently, IBM beat us again. In fact, they have 24.7% market share – more than double their closest competitor in the BPM Software space. Now that’s a tough competitor. Hats off to them.

Business Process Management Software Market to Exceed US $5 Billion by 2017

Business Process Management (BPM) represents activities carried out by global enterprises in optimizing and adapting their business processes through the use of software tools. The global economic recession has emerged as a blessing in disguise for the evolving BPM market, providing a solution to deal with falling revenues and margins. The recession has affected the long-standing customer relationships of several businesses, forcing companies to focus efforts on adopting new initiatives for improving customer-centric processes. Adverse economic conditions have also brought to fore the significance of operational transparency, control and auditability, largely due to the cost-containment measures adopted by companies