ACM

A look back at the BPM industry in 2011 and a few thoughts for BPM in 2012

20/12/2011 | Category: ACM, BPM, Uncategorized

2011 was an exciting year all around for the BPM industry.  As a BPMS (Business Process Management Suite) Vendor, the market continues to be strong.  According to Gartner, the BPMS (business process management suite) market size in 2009 was valued at $1.9 billion growing to $3.4 billion by 2014, a compound annual growth rate of [...]

Exploring the differences between Adaptive Case Management (ACM) and Business Process Management (BPM)

28/04/2011 | Category: ACM, BPM, Collaboration, crm, DMS, ECM | Tags: , , , , , , , , , , , ,

This past Thursday I attended a session at the the Gartner BPM Summit in Baltimore entitled “The Great Case Management Debate.”  The session was moderated by Gartner Research VP Toby Bell with participation by two other Gartner VPs:  Janelle Hill and Kimberly Harris-Ferrante.  Later that same day, I was in a workshop moderated by Nathaniel [...]