BPM

The 5 Biggest Pitfalls to Avoid when Selecting a BPM Software or Workflow Software Vendor

31/07/2011 | Category: BPM | Tags: , ,

In my first post in this series on selecting the correct BPM software or work flow software product, I looked at how the analysts recommend you should go about buying your enterprise software.  In this blog post, I want to go a little deeper on the flip side and explore deeper what NOT TO DO […]

5 Tips for Selecting the Best BPM Software Vendor for your next BPM Project

14/07/2011 | Category: BPM, RFI, RFP | Tags: , , ,

The following is a list of recommendations for selecting the best BPM Software or Workflow Software Vendor for your next BPM software project.  I have read various versions of this list produced from numerous BPM Software industry analysts.  Here is what the analysts tend to say about the best way to select BPM Software or […]

Exploring the differences between Adaptive Case Management (ACM) and Business Process Management (BPM)

28/04/2011 | Category: ACM, BPM, Collaboration, crm, DMS, ECM | Tags: , , , , , , , , , , , ,

This past Thursday I attended a session at the the Gartner BPM Summit in Baltimore entitled “The Great Case Management Debate.”  The session was moderated by Gartner Research VP Toby Bell with participation by two other Gartner VPs:  Janelle Hill and Kimberly Harris-Ferrante.  Later that same day, I was in a workshop moderated by Nathaniel […]

Reflections on Business Process Modeling, BPMN, and BPMS

27/04/2011 | Category: BPM, Open Source | Tags: , , , , ,

And, as any college graduate knows, the bible of better technique is Strunk & White’s Elements of Style. Bruce gets this (and has positioned his book to become the Elements of Style of BPMN), and after 12 hours in his course I can understand why he doesn’t seem so interested in the BPM Suite itself. The fact is that the BPM Suite tends to work just fine whether it is ProcessMaker, Pega, IBM, Appian, or another. The problem is much deeper and needs to be solved in a much less automated way. The problem is the “style.” This problem needs to be solved through better education and better teachers. We need to train better process consultants and this is a long and arduous journey with no shortcuts.

Business Process Management Software Market to Exceed US $5 Billion by 2017

25/04/2011 | Category: BPM, business process re-engineering, Open Source | Tags: , , , , ,

Business Process Management (BPM) represents activities carried out by global enterprises in optimizing and adapting their business processes through the use of software tools. The global economic recession has emerged as a blessing in disguise for the evolving BPM market, providing a solution to deal with falling revenues and margins. The recession has affected the long-standing customer relationships of several businesses, forcing companies to focus efforts on adopting new initiatives for improving customer-centric processes. Adverse economic conditions have also brought to fore the significance of operational transparency, control and auditability, largely due to the cost-containment measures adopted by companies

What constitutes Social BPM and what is the future of Social BPM Software?

28/03/2011 | Category: BPM, Facebook, Open Source, Social Applications, Twitter | Tags: , , , , , ,

The debate about the trends of Social BPM Software and Social Workflow Software continues to rage in the BPM Software blogs, forums, and linked-in groups.  It is definitely a debate worth having.  The BPM industry tends to lean a little to the right and be a little grey on top, so it makes sense that […]

Why is there no Marc Benioff in the Pure Play BPM Software Industry?

21/12/2010 | Category: BPM, Industry Analysis, Open Source, SAP | Tags: , , , , , , , ,

Two companies were really the pioneers in the Cloud BPM space – Nsite and ProcessMaker (disclaimer – I am the CEO of the latter), both launching SaaS BPM services at around the same time in 2005. Nsite got gobbled up by Business Objects which intern was gobbled up by SAP. I must admit, Nsite was a very cool product way ahead of its time and was giving ProcessMaker a good run for its money. But, inside SAP, Nsite basically died.

What BPM Software and Workflow Software can learn from Zynga about Facebook

15/12/2010 | Category: BPM, Open Source | Tags: ,

But from the standpoint of an application like BPM Software and Workflow Software, we are pragmatists. We simply need to find the most effective vehicle to bring our functionality to users, right? So should we care if this bpm software runs through Facebook or Twitter in the future?

Top 10 applications open on your worker’s PC, and why BPM Software and Workflow Software is not one of them

13/12/2010 | Category: BPM, Business Applications, Collaboration, DMS, Facebook, Open Source, SAP, Social Applications, Social Media, Twitter | Tags: , , , , , ,

Worker productivity today is related to the software applications your workers use. So, if we look at the average worker in a mid sized enterprise, what software are they really using. Here are the Top 10 applications they are using.

A Dash of Ad Hocery to Manage Workflows

25/07/2010 | Category: BPM | Tags: , , , , , , , ,

Although an often repeated benefit of workflow management software products is eliminating ad hoc processes, the software should not encourage rigid, mindlessly automated business processes. Many dynamic processes involve interactions among a range of (internal and external) users, as well as content that must be generated, revised, or customized before being routed among different touch-points […]

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