Tag archives for GartnerBPM

Exploring the differences between Adaptive Case Management (ACM) and Business Process Management (BPM)

28/04/2011 | Category: ACM, BPM, Collaboration, crm, DMS, ECM | Tags: , , , , , , , , , , , ,

This past Thursday I attended a session at the the Gartner BPM Summit in Baltimore entitled β€œThe Great Case Management Debate.”  The session was moderated by Gartner Research VP Toby Bell with participation by two other Gartner VPs:  Janelle Hill and Kimberly Harris-Ferrante.  Later that same day, I was in a workshop moderated by Nathaniel […]