Tag archives for GartnerBPM
Exploring the differences between Adaptive Case Management (ACM) and Business Process Management (BPM)
28/04/2011 | Category: ACM, BPM, Collaboration, crm, DMS, ECM | Tags: Adaptive Case Management, bpm, business process management, Case Management, CRM, crm software, Enterprise Content Management, Gartner, GartnerBPM, GartnerBPMSummit, Nathaniel Palmer, OMG, wfmcThis past Thursday I attended a session at the the Gartner BPM Summit in Baltimore entitled “The Great Case Management Debate.” The session was moderated by Gartner Research VP Toby Bell with participation by two other Gartner VPs: Janelle Hill and Kimberly Harris-Ferrante. Later that same day, I was in a workshop moderated by Nathaniel [...]
