Tag archives for workflow automation

Designing workflow software steps as actionable messages in email or facebook messages

5/01/2011 | Category: Open Source | Tags: , , , ,

There is a definite tendancy among companies I work with to implement more and more activities in their business processes “outside” the web login.    In one of my previous posts,  I explored the primary driver behind this tendency – the worker’s attention span is already used up by too many applications.  As a result there [...]

A Dash of Ad Hocery to Manage Workflows

25/07/2010 | Category: BPM | Tags: , , , , , , , ,

Although an often repeated benefit of workflow management software products is eliminating ad hoc processes, the software should not encourage rigid, mindlessly automated business processes. Many dynamic processes involve interactions among a range of (internal and external) users, as well as content that must be generated, revised, or customized before being routed among different touch-points [...]

SMBs with under 30 employees – How do you know if your business is a candidate for bpm software?

23/09/2009 | Category: BPM | Tags: , , , ,

I had a very interesting and lengthy discussion this evening with an SMB that had been reading about our company’s BPM software and was pretty certain that Business Process Management Software in general could be used to improve the way he did businesses.  He prefaced the call by saying he had only a handful of [...]

5 Simple Questions to see if your Business Process can be modeled and Automated using Workflow Software

13/09/2009 | Category: BPM, Open Source | Tags: , , , ,

I receive questions literally every day from companies that are looking for workflow software and/or business process management software to automate workflows and automate web-form processing.   Most of my team tell me that I am the worst sales person they have ever seen.  You see, after 10 minutes on a phone call I will often [...]